News: Student satisfaction still high despite tuition fee increase

happy graduation students with diplomas outdoors

Originally published on The National Student on 13/08/15. 

The 2015 National Student Survey has indicated that students are still satisfied with their university experiences on the whole, despite being forced to pay more for the privilege.

The annual survey, which quizzes students from over 155 institutions at all ends of the country, tests respondents’ opinions on everything from the learning resources they use to the quality of the teaching they are given, rounding off with an overall satisfaction rating at the end.

The Higher Education Funding Council for England (HEFCE) have reported that Britain’s universities scored an average satisfaction rating of 86% for the year, the exact same rating as they achieved in 2014, painting an image of stability for the nation’s higher education institutions.

Considering that university fees are currently the highest that they have ever been – meaning the pressure to live up to the costs is very much on – this is an impressive score to maintain.

In fact, on many of the survey’s individual sections, there was an overall rise in satisfaction, with attitudes towards personal development and academic support both increasing overall.

The happiest university in the UK is Keele, which has a 95% overall satisfaction rating.

What is slightly worrying however is the absence of any perfect scores from this year’s data. Whereas in previous years many institutions have come away with a 100% satisfaction rating (or something very similar), this year not a single university managed it.

Ultimately though, with satisfaction ratings still averaging out at a healthy and relatively high score, there’s plenty for institutions to celebrate.


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